(Editor’s note: this is a rather long post for a blog but stick with it. I believe it is well worth the time!)
Since driving away 19 highly qualified and experienced firefighters in May, many people have read and heard Chairman Mike Conn and other BCRFD board members report to the public that the residents of the district would see little or no change in service. In their letter to the editor of the Bozeman Daily Chronicle the board stated that due the availability of mutual aid and AMR ambulance service that “there will be little, if any delay in quality response.” Acting Chief Guentzel stated in regards to AMR that “their response time will be unaffected.” The Board has stated that AMR is at the base of the canyon and arrives before or at the same time that the department does. Is this routinely true? We believe this to be erroneous information given to the public to calm fears of inadequate quality service by a board that knows the actual truth of the matter.
What the public did not hear in a meeting on May 20th and in his testimony on June 24th is that Mike Conn admits that mutual aid is a long ways away. During the 13 days in June when all the firefighters were put back on the job after Judge Salvagni issued a temporary restraining order, the reinstated firefighters responded to three calls for service. Two of those calls required an AMR ambulance to be dispatched. Both times AMR could not respond and Medic One from the Bozeman Fire Department had to be sent instead. In both occasions BCFD firefighters were on scene 15-20 minutes before the ambulance arrived.
This does not at all suggest that response time is “unaffected” or that “little if any delay in quality response” will be displayed. Instead it is another example of how this board is not doing their due diligence before forcing radically detrimental decisions on the fire district in pursuit of their personal agendas.
Another example of the board’s lack of due diligence occurred in regards to their stated intentions to hire Mark Story as the new fire chief after the departure of Dan Astrom. Mike Conn talked up Story’s qualifications and background in court, assuring the judge that the department would be in good hands soon if he would just rescind the restraining order and allow the board to proceed with their “force development plan” for the department. The board was so much impressed with Mark Story that they allowed him to respond to calls before actually hiring him as the new fire chief. Shortly after that decision a call came in for a medical emergency off of Jackson Creek Road. A full 40 minutes after the initial page was issued, Mark Story called Mike Conn to ask him where the residence was because he could not find it.
Later, just prior to their monthly meeting in which the board intended to publically announce the hiring of Mark Story as fire chief, they received information from numerous district residents about Story’s true background, including his reporting of apparently bogus college degrees, previous contractual disputes, and appearing on what are essentially “do not hire” lists for some other fire service organizations. This information has not been 100% verified but we believe it to be from reliable sources so are reporting it here. Apparently the board agreed the sources were reliable as instead of hiring Mark Story, they announced at the board meeting that they were “going in a different direction” in regards to a fire chief. We have to wonder what Judge Salvagni would think of this last minute turn of events given the high praise Mike Conn had for him in sworn testimony, and again it is a startling example of the board’s poor ability to do what is right for the fire district.
The events just described happened fairly soon after the 19 firefighters left so you might suspect (or hope) that things have improved considerably since then as the board has had time to get the situation under control. However more recent events suggest this is not the case.
After almost hiring Mark Story without looking into his background, the board repeated the same sloppy practice in their decision to make Perry Shane the co-chief along with acting chief Denny Guentzel. Shane has a history of questionable ethical practices and a felony arrest that the board did not know about or did not deem important if they did. That Shane was not convicted of the felony (the charge was dropped after a deadlocked jury in favor of him accepting a guilty plea for an associated misdemeanor) is not really important. The actions that lead to the charge are not in dispute and show not only questionable judgment but a serious disregard for due process.
The fire department has had three calls (that we know of) in the last month. The first one was a medical call in Sudan. Dispatch had to issue a second page to the fire department seven minutes after the initial page because no one acknowledged. This is a major breach of emergency response protocol. It then took 14 minutes for a vehicle to leave the fire station. The AMR ambulance service that Mike Conn and the board have repeatedly assured the district would be sufficient to provide the needed immediate response in calls actually broke down at Brackett Creek. So once again it has been shown that relying totally on AMR for medical emergencies is not ideal. While AMR provides excellent service to our district these recent events have shown that they are best utilized in conjunction with a quick response from a trained BCFD crew to insure the best outcome for medical emergencies.
The next call after the one in Sedan was also a medical call that occurred the next morning on Jackson Creek. Response time by BCFD personnel was 13 minutes that time, showing some improvement. However, they did not follow standard radio communication protocol and did not identify what kind of apparatus was responding. Dispatch finally gave up on them.
The most recent call we know if was for mutual aid for Fort Ellis for a hay truck on fire in Kelly Canyon just beyond the BCFD district boundary. This time it took 22 minutes to respond. Acting Chief Denny Guentzel must have forgotten some essential skills he had learned and demonstrated many times before his retirement from the department as he had to call dispatch to ask which GTAC radio channel they were supposed to use despite it being listed on his pager. Furthermore, it is standard county protocol to check-in on mutual aid calls on the “Gold” radio channel. We also learned that once on the fire, the BCFD personnel were not able to pump water on the fire as they could not get the pump on their truck to work. (This has not been verified but was reported to us via someone who was on scene during the incident. It is also not known whether the problem was due to a malfunction with the pump or simply a lack of adequate operating knowledge on the part of the crew.)
That’s what we know about BCFD emergency response performance since the events in May. Obviously service is subpar and has not improved over time. As mentioned, not all of the above information could be independently verified but we are reporting what we’ve been told. A resident had asked for more information on department status at the last board meeting but the board and co-chief Shane refused to provide it. If anyone (Mike Conn?) has more detailed information on these or other calls or would like to offer corrections or additions to this information, we would be happy to publish it. In lieu of more openness in regard to the official records of calls at BCFD, we will continue to report what we can learn from community sources.
UPDATE: Another source who had been at the scene of the mutual aid call could not confirm or deny that BCFD could not get their pump working as we have heard elsewhere. They did say that for whatever reason BCFD did not help put out the fire and confirmed BCFDs difficulty checking in on the correct radio channel and also commented that the BCFD vehicle arrived on scene after vehicles from other fire departments further away, e.g. RAE-Sourdough who did participate in extinguishing the blaze.